Management

Ms. Smita Poudrier, CPA

Chief Executive officer & Chief Financial Officer

Ms. Poudrier received a Master of Science in Taxation from the University of Hartford and a Bachelor of Science in Accounting from MIU. Ms. Poudrier completed her CPA requirements, working most recently at Ernst & Young prior to joining BPS. Ms. Poudrier and her staff handle all financial, accounting, payroll, and taxation aspects, including compliance with federal and state policies.

Mr. Paul Patel

President

Mr. Patel has an extensive background in both healthcare insurance and computer industries. Mr. Patel is responsible for providing overall general management and operations within BPS. His focus is to streamline and automate business processes, and provide BPS customers visibility into their practice, along with offering cost-effective solutions for their billing needs. Mr. Patel received a Master of Business Administration in Finance and International Business and a Bachelor of Science in Accounting from the University of Connecticut, and brings over 20 years of progressive management experience.

Mr. Christopher Calma, CISSP, CISM

Chief Information Officer

Mr. Calma provides BPS technology guidance, leveraging his 20+ years of progressive knowledge in systems architecture, design, database, and web development skills. Mr. Calma received a Bachelor of Science in Computer Science and Engineering from the University of Connecticut along with Certified Information Systems Security Professional (CISSP) an​d Certified Information Security Manager (CISM) certifications. His IT background has provided the platform for the BPS portal and its continued success. Mr. Calma has consulted for numerous healthcare insurance carriers, including several prominent Fortune 500 corporations and the Federal Government.

Mr. Roger Poudrier

Sr. Sales Representative

Mr. Poudrier joined BPS in 2011, bringing with him 25+ years of sales and customer service experience in the industrial sales field. Since becoming part of the BPS team, he has been able to incorporate those skills into the healthcare industry. His primary focus is new business development. Mr. Poudrier’s skills in communication and business acumen have provided value to our new and existing customers. Mr. Poudrier received his Bachelor’s Degree in Business Administration from Eastern CT State University.

Mr. Scott Thomas

Sr. Sales Representative

Mr. Thomas joined BPS in 2010, bringing 20+ years in sales/marketing experience. Mr. Thomas has been fortunate to develop a well-rounded skill set that includes pharmaceutical sales, medical supply/equipment sales, performance marketing, IT sales and team building management. While his primary focus is in sales/marketing, his skill set is balanced out by successful work experience within the healthcare industry. Mr. Thomas received his Bachelor’s Degree in Marketing from Penn State University.

Ms. Ellen Lynch

Manager, Claims Processing

Ms. Lynch has been with BPS for 17 years and has worked in the healthcare field since 1977. She has extensive billing experience in both medical office settings as well as claims processing with major insurance companies. Ms. Lynch’s responsibilities include account management, customer service, team organization, portal support, and claim denial resolution. Ms. Lynch is customer-focused while providing services and capabilities with a personalized, end-to-end customer experience that positions the company for long-term growth.

Mr. Dayne Benjamin, CPC

Medical Billing Specialist

Mr. Benjamin has been with BPS for 3 years. He is a billing specialist at BPS, and has applied a variety of health management skills throughout the company. Mr. Benjamin’s key responsibilities are to initiate new providers set ups, organize carrier communications, account management, portal support, and customer service. Mr. Benjamin received certification as a Health Claims Specialist from Branford Hall Career Institute and is an AAPC Certified Professional Coder. Mr. Benjamin also has a Bachelor’s Degree in Health Care Administration from Charter Oak State College.

Ms. Marcie LaRose, CPC-A

Medical Billing Specialist

Ms. LaRose has been in the healthcare industry since 2000. She has comprehensive billing experience in both inpatient and outpatient settings as well as rehabilitation services. Ms. LaRose’s responsibilities include customer service, claim billing, claim denial resolution, and payment posting; in addition to office management of special project team members. She has achieved her Certified Professional Coder certification in 2015. Ms. LaRose’s results oriented approach to medical billing ensures a timely and accurate claims revenue cycle.